I lost all my repositories

I had a cloud account, and when bitbucket tried to process the payment from my card, the payment has been declined for some reason, and I didn't notice tge email about this untill I discovered that my account has been downgraded!

Now, all my existed repositories are lost.
My question is that in case I upgraded tge plan now, would I be able to get my account back with everything?

Thanks in advance

1 answer

0 votes

Hi Fadi, when an account is downgraded we don't delete the repositories in it. I've checked the Bitbucket account associated to the email address you used to submit this post, and it is indeed empty, there are no repositories in it. However, I noticed that the account was just created recently on September, 20th which is the day when you sent your message.

My assumption is that you're referring to a different account and that you created this one by mistake, thus, the reason why you just encountered an empty account. Can you check if you have Bitbucket accounts with other email addresses, or if you remember which username you had so you can find your repos?

Let us know if you need any help!



Suggest an answer

Log in or Join to answer
Community showcase
Piotr Plewa
Published Dec 27, 2017 in Bitbucket

Recipe: Deploying AWS Lambda functions with Bitbucket Pipelines

Bitbucket Pipelines helps me manage and automate a number of serverless deployments to AWS Lambda and this is how I do it. I'm building Node.js Lambda functions using node-lambda&nbsp...

654 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot