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I logged into my account and all my repositories are gone

alexanderandrewwood
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May 11, 2024

Hello 

I was away for over 2 years and after logging on with my gmail account I found out that all my repositories are now gone.

why did this happen? Is there a way to get my 5 private repositories back?

 Thanks

1 answer

1 vote
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 12, 2024

Hi Alexander,

I can confirm that we don't remove repositories for any reason if a user has been inactive for a period of time. 

Please execute the following command to locate your repository URL's and find out the workspaceID for these repositories (this is displayed before the repository name):

git remote -vvv

Once you have your workspaceID - you can access that workspace from your workspace list:

  1. Click your avatar in the top-right corner of the screen
  2. Select All Workspaces 
  3. Click on the workspace that matches the ID you found with the above command

If you don't find the workspace on this list, it is likely you have logged in using an email address that is not associated with the workspace you are trying to access - please check your git config for any email addresses you may have used in the past and log in using these instead:

git config --list

We have more information regarding this below:

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)

 

 

 

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