I keep on getting 429 errors when pulling or pushing

I've looked at the https://confluence.atlassian.com/bitbucket/rate-limits-668173227.html here. Something is not right. We are a team of 4 developers and we each commit approximately once per day.

We have a lot of repos and they are linked to our JIRA Cloud instance. Maybe that has something to do with it.


Please advise. How can I see how many API calls I am making and who is making them?




3 answers

429 errors are the one's when we are having multiple requests (REST API calls). Can you check if any extensions have been disabled or not like Amazon Assistant. We have been facing this issue for our Okta SSO where a limited set of users have Amazon Assistant. Uninstalling that extension as well as removing cache from IE resolved issue. This could be inappropriate, but give a try. I shall watch this Question for the right solution if anyone suggests as well. Thank you for asking this question @Bjorn Harvold

Hi Chander,

We don't use Amazon Assistant. We haven't done anything special with any of our repos. We set up 40 of them. Connected to JIRA Cloud. Tried out Pipelines for a while but decided it wasn't for us. That's it.

We thought Bamboo Server polling Bitbucket had something to do with it so we changed all the triggers to WebHooks instead so Bamboo would get notified by Bitbucket to trigger a build instead of Bamboo constantly querying. That also didn't solve the problem.


One thing I've been toying with today is that my SourceTree has all my 40+ repos and queries them in a bad way. Settings say it only queries every 10 minutes... but who knows. After I turned it off today, I haven't seen any 429 issues in my local environment. #crossingfingersandhopeIdidntjinxmyself

0 votes
Eric Henry Atlassian Team Jul 14, 2017


Were you able to resolve this problem?

Development Team Lead, Bitbucket Cloud

Hi Eric,


Yes this has been resolved :-)




Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 06, 2018 in Bitbucket

Upgrade Best Practices

Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...

690 views 5 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you