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Omer Saad
Omer Saad
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May 09, 2023

I keep getting this error. Deleted browing data, cache, cookies....

 

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 10, 2023

Hi @Omer Saad and welcome to the community!

The Bitbucket Cloud account with the same email as your community account was deactivated, which I think is the reason for the error you were seeing. I went ahead and reactivated it, could you please try to log in now and let me know how it goes?

Kind regards,
Theodora

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Omer Saad
Omer Saad
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May 10, 2023

Thank you so much, that seems to have resolved the login screen issue! I wish there was a clearer error screen than what I was seeing.

Like • Fabio Racobaldo _Herzum_ likes this
Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 12, 2023

Hi Omer,

That's good to hear and you are very welcome, I will pass along your feedback.

Please feel free to reach out if you ever need anything else!

Kind regards,
Theodora

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
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AUG Leaders

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