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I cannot login, i've got a message: It looks like your account has been deactivated


I have another account: <email_removed_for_privacy> and I cannot login into.

I've always got a message:

It looks like your account has been deactivated.

We've sent you an email with details of who to contact to get more information about this.

I read another same issues, where said that ask administrator for solve that problem.

But I hasn't any administrators or organizations, I am on my own!

What I must do for working normally like I do always in the past?

1 answer

0 votes
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 31, 2023

Hello @Peter Zenin ,

Since this is a deactivated account issue, I would suggest raising a support ticket on selecting the option My account > Other.

Please make sure to include in the ticket description the email of the affected account and mention that you are receiving a message saying the account was deactivated.

Thank you, @Peter Zenin !

Patrik S

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