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I can't receive invitation email on Bitbucket

Hey 👋 

I just created a new account but didn't receive the invitation email, could you please try to remove my email address from suppression list. 🙏

1 answer

1 accepted

1 vote
Answer accepted
Caroline R Atlassian Team Jul 15, 2021

Hi, @filip_bodnar! Welcome to the community! 

Indeed, your email was on the suppression list, so I removed the block from your address. Could you please ask the admin of the workspace to remove the invitation and send you a new one?

Just to give you some context around this issue, this can occur when the system tries to send an email and the account does not exist yet, it's not activated, or it rejects the email for some internal reason. 

We already have an open bug for our development team regarding this problem, as currently there is no indication of when an invitation email is blocked/rejected. You can access it here:

Please consider adding yourself as a watcher, this way you get updated as we make progress with this. If you are not familiar with our Bug Request Policy, you can read more about it here.

Please let me know if it works now and feel free to share any additional questions regarding this case.

Kind regards,

Thanks, now i'm in that repo :) 

Like Caroline R likes this

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