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I can't log in

Pavel Nedrigailov July 27, 2022

I have an old Bitbucket account which I haven't used for years. 

Now I need to access it again, but each time I try to login to Bitbucket, I get infamous "We couldn’t log you in" page.

It couldn't be some cache issue. I tried to clear everything, I tried incognito mode, I tried three browsers, nothing works.

So what are my options? Is my old account gone for good?

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 1, 2022

G'day Pavel!

Apologies that this is so late, I noticed that this ticket was on our community and hadn't been actioned so I figured that I would jump in.

I have successfully re-activated your workspace and linked it back to its associated Atlassian account, you should be able to log in now.

Cheers!

- Ben (Bitbucket Cloud Support)

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