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I can not pull request from my bitbucket repository, how can i use the app password to pull my repo?

Hugo Paulo
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March 9, 2022

I whant to pull request from my repo and i cannot 

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Caroline R
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 10, 2022

Hi, @Hugo Paulo, welcome to the community! 

Before we start, I would like to confirm if you are trying to run a git pull or if you want to create a Pull Request to your remote repository using an API call.

If you are trying to run a git pull using an App Password, the first thing you need to confirm is if you are using the HTTPS method (and not SSH) in your local repo. In order to check that, you can run the following command:

git remote -v

If you see the following structure, this means you are using HTTPS: 

origin https://{username}@bitbucket.org{workspaceID}/{repository_name}.git (fetch)
origin https://{username}@bitbucket.org{workspaceID}/{repository_name}.git (push)

By your description, it seems that the issue you are facing is related to the recent changes with the removal of support for Atlassian account password for operations GIT over HTTPS and API requests.

This was announced in our Blog post Deprecating Atlassian account password for Bitbucket API and Git activity and shared on multiple email communication sent to our customers in the last few months. This announcement was also included in the terminal message response for HTTPS GIT transactions.

For more details on how to resolve this issue, please refer to our community post here: 

This post provides detailed instructions users need to take to help resolve the issue. This community post also provides answers to FAQ, make sure you scroll to the bottom of the page to find the answers.

If after reading the community post you have further questions, please do reach out and we will be happy to help.

Kind regards, 
Caroline 

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