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I am using ubuntu 14.04 - unable to access 'https://bitbucket.org/': gnutls_handshake(

armen_zakaryan August 28, 2020

This started happening yesterday.

I am getting unable to access 'https://bitbucket.org/': gnutls_handshake() failed: Handshake failed. 

I need to run regression tests and stuck here. Any ideas of a fix?

2 answers

1 vote
Ihor Posmashnyi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2020

@armen_zakaryan it might happen because Bitbucket currently updating the cipher suites. There was notice article previously https://bitbucket.org/blog/update-to-supported-cipher-suites-in-bitbucket-cloud
Make sure you have the latest openssl library version.

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2020

Hi Armen,

The reason for this error is that we recenetly removed support for some weaker cipher suits, which may affect HTTPS connections.

The solution for this depends on how you connect to Bitbucket when you get this error and will require upgrading programs used to connect to Bitbucket.

For example, for Git command line tools, you may need to upgrade Git, curl, openssl.

For Bamboo, Jenkins, Jira Server, Confluence Server, or any other Java-based systems you will need to check the underlying version of Java. JDK 8 is unaffected; JDK 7 versions 1.7.0_131-b31 and later are unaffected; JDK 7 versions earlier than 1.7.0_131-b31 are affected; and JDK 6 and older are all affected.

You can read more in the following announcement in our blog:

https://bitbucket.org/blog/update-to-supported-cipher-suites-in-bitbucket-cloud

Kind regards,
Theodora

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