I am unable to connect snyk to this workspace

[Faye Buchanan]

I have followed the instructions for adding the Snyk security through Jira but this workspace does not show up when linking to it.
I've tried adding the Snyk app to the workspace through the Bitbucket security tab and the marketplace, but the button either doesn't work or gives me a 404. I am unsure where to go next to fix this or if it is some kind of permissions issue as every other workspace shows up.

Thanks in advance!

[Syahrul · Accepted solution]

G'day @Faye Buchanan and Welcome to the community

This seems like a situation where you are trying to install an integration in a personal workspace. For your information, only the owner of the personal workspace has the authority to install an integration.

This limitation exists in a Personal workspace only. Therefore, I recommend that you request the workspace owner to install the integration since regular users added to the workspace can't do so.

I hope this helps.

Cheers,
Syahrul