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I am not able to login my account

Chang Jeon
Chang Jeon
I'm New Here
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Nov 03, 2023

Hi, I can't login to my bitbucket account. I have not accessed my account for a month, just wondering if I need to get my account reactivated. How can I login my account again in the case. Thank you.

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Ash Yadav - VMotion IT Solutions
Ash Yadav - VMotion IT Solutions
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Nov 03, 2023

Hi @Chang Jeon welcome to the Atlassian Community! 

 

Can you post a screenshot of what error you see when you try to login? 

Are you part of an organization or is this your own site? 

 

Kind Regards,

Ash

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 06, 2023

Hey @Chang Jeon 

As @Ash Yadav - VMotion IT Solutions mentions, it'd be great if you could provide us with a screenshot of the issue as I can see from our end that your account is active.

Regards,
Syahrul

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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