How to change user account for Windows Bitbucket service

We tried to change the account we are running our Bitbucket Windows service on, but loose all repositories available when we restart.  Yikes!  

So how do we change the user account to run on a dedicated local account?

3 answers

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Hello Bob,

So how do we change the user account to run on a dedicated local account?

Right click on the Bitbucket Windows server and under the Log On tab, change the user.

Please make sure the Bitbucket Home directory is not pointing to a user account but to a common location in the filesystem. Refer to https://confluence.atlassian.com/display/BitbucketServerKB/Change+BITBUCKET_HOME+when+installed+as+a+Windows+service for further information.

Kind regards,

Rafael

This is exactly what we did in the first place.  We loose all repositories when I point to a new user through the 'Log on' tab in the services.  Did verify our Bitbucket home was correct, and both user accounts old/new could see it, but that was all fine.

Bob

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Did you adjust the ACLs on the $BITBUCKET_DATA directory to make sure your new user has read and write permission to that directory (and everything under it)?

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The repos themselves should be in  $BITBUCKET_DATA/shared/data/repositories

You might see interesting things in $BITBUCKET_DATA/log/atlassian-bitbucket.log as well as $BITBUCKET_HOME/logs/catalina.out.  Both are worth taking a look at.

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