How to bypass 2 step verification if mobile phone and recovery code both are unavailable ?

[Dhruv Postiwala]

Hello,

After authenticating through id and password, it brings me to 2FA page asking for a verification code.

Problem - I don't have the old mobile phone anymore that had the authenticator app and neither I have the recovery code.

It asks to wait for 24 hrs for recovery email.

Whats the work around to login to bitbucket if I need the access urgently?

[Mark C]

Hi @Dhruv Postiwala

Welcome to the community.

You can reach out to us by creating a support ticket and adding one of your organization's admins. - https://support.atlassian.com/contact/#/

Regards,
Mark C