Welcome to the Atlassian Community!
I don't think you are in the right place, I think your software provider uses Atlassian stuff to provide their source code, issue tracking and/or documentation systems. I suspect you've clicked on "help with Atlassian" instead of "help with this software".
If that's not the case and you really are looking at an Atlassian system, could you explain what racks, racknumbers and a567 are?
Beginning on April 4th, we will be implementing push limits. This means that your push cannot be completed if it is over 3.5 GB. If you do attempt to complete a push that is over 3.5 GB, it will fail...