How to Delete the account?

Deleted user December 25, 2024

 

Your account can't be deleted because:

  • This account is related to active accounts that are set to AUTO-RENEW.
  • This account is the primary billing contact for one or more products.
  • This account is a technical contact for one or more products.
  • To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.
  • Read our support documentation for more help and instructions: https://confluence.atlassian.com/x/pTgoPQ


    I just want to delete my account

1 answer

0 votes
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 26, 2024

Hello @[deleted] ,

and welcome to the Community!

You account is still configured as the main billing/technical contact of a bitbucket workspace, which is the reason why you  have received that message.

To delete your account, you have to either designate another person as the main/billing contact of that workspace on https://my.atlassian.com or delete that workspace.

Checking internally I confirmed you have already triggered the deletion of the workspace in question. The full deletion of the content takes up to 30 days, and after that period, you should be able to delete your account.

I hope that helps! Let us know in case you have any questions.

Thank you, @[deleted] !

Patrik S

Deleted user December 26, 2024

Thank You! Will wait for 30 days.

Like Patrik S likes this

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