Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How do I unmerge bitbucket accounts?

I did contract work for a company many years ago. I had my own bitbucket account with various repositories, and I was also a member of various other workspaces. 

Then I joined this company and changed my email address to my company email address. I imagined that there would be good separation of "stuff from work" and "personal stuff" and I was only changing which email address I am using to log in.

What I did not realise is that the company admin seems to be the account admin for my personal stuff as well now?
If I go to my "account settings" I now get "Email address is set by your admin" which seems like I cannot undo what I did when I changed my email address. 

Is there a way I can split those off from the company ones onto an account where I have full control. 


1 answer

0 votes
Mark C Atlassian Team Sep 02, 2021

Hi @Ivor Paul

Thank you for reaching out to the community.

I'm afraid it's not possible to unmerge Bitbucket Cloud accounts as Bitbucket Cloud is not actually merging accounts.
What happened is that, you only switched or changed your primary email address for your Bitbucket account to your work email.
However, I'm afraid if your email address associated with your Atlassian account is managed by your organization, you won't be able to change it on your end.
You will need to reach out to your organization admins to change your email address.
Also, please note that your organization admins can only manage your Atlassian account responsible for authentication to Bitbucket Cloud.
They won't be able to manage your personal workspace or repositories.

To separate your work-related repositories from your personal repositories, the best I can suggest is for you to create a new personal Bitbucket Cloud account.
After that, if you have repositories in your Bitbucket Cloud work account's individual workspace, you can transfer them to your other personal Bitbucket Cloud account.
This way, you have full control over your personal Bitbucket Cloud account separately from your work account.

Let me know if you have any further questions.

Mark C

Thanks Mark. I didn't quite realise the implications of changing my email address. I'll create a new account for my personal stuff and transfer the repositories to that account. Appreciate the feedback. 

Mark C Atlassian Team Sep 02, 2021

Sure, Ivor.
Let me know if you have any questions that I can help with.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

Git push size limits are coming to Bitbucket Cloud starting April 4th, 2022

Beginning on April 4th, we will be implementing push limits. This means that your push cannot be completed if it is over 3.5 GB. If you do attempt to complete a push that is over 3.5 GB, it will fail...

2,225 views 2 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you