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How do I change my password?

BOB JASON LEGASPI
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November 25, 2022

I logged in using my university email, how do I change my password? It asks for my current password but I dont have one for Jira. I tried my uni email password but it doesn't work.

1 answer

1 vote
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 30, 2022

Hi @BOB JASON LEGASPI and welcome to the community!

If you log in to Bitbucket Cloud and Jira Cloud without SAML SSO, you can request a password reset email for your Atlassian account via this link:

If you get redirected to your university's SAML SSO when trying to log in, you will need to contact the administrator of SAML SSO at your university regarding resetting your password (if there is no option to reset the password on the SSO login page).

Kind regards,
Theodora

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