How do I ban a user from a workspace?

[benlubar]

My Bitbucket Cloud workspace is getting repeated comments from a user who is harassing the developers working on the project. Is there a way to ban that user from commenting?

[Fabio Racobaldo _Herzum_]

Hi @benlubar ,

anyone with write permission can comment so, if you need to block that user, verify that he has not write permission on your repo/project.

Fabio

[benlubar]

Hi @Fabio Racobaldo _Herzum_ ,

This user definitely does not have (and has never had) write permission to the project. I recently disabled anonymous commenting on the project due to the harassment, and they have gotten around it by creating an account.

Thanks,
Ben

[Fabio Racobaldo _Herzum_]

is that repo public?

[benlubar]

Yes.

[Fabio Racobaldo _Herzum_]

Please could you share your project/repo permissions?

[benlubar]

[Fabio Racobaldo _Herzum_]

If the issue tracker is public so anyone can add a comment. You have no chance to avoid that user to add comment because he can create a new account.