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How can i wait for a bitbucket runner to get online?


Hallo community,

I am currently facing the problem not being able to determine when the bitbucket runner comes online.


My situation:

    I am connecting to Azure in order to start a VM there. (Windows 10)

    On this VM i have executed the necessary scripts to connect the runner with Bitbucket.

    On bitbucket i have created a windows repository runner.

    When i start my pipeline everything works out of the box, but sometimes my pipeline            fails because the runner is not online at this moment.


My problem:

    The unconsistency for the runner to come online makes it hard to time the steps properly. It takes between 120 - 500 sec.


Main Question:

    Is it possible to directly wait for the runner to come online, or do i have to increase the delay time to such a high amount just to be sure?

    This would be around 500 seconds just to be sure?! 


I hope that I am not the only one facing this issue and would be glad to get some respones.


1 answer

1 accepted

0 votes
Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 09, 2022

Hi Dominik,

The runner needs to be online when a build gets triggered, it is not possible to wait for the runner to come online.

You mentioned that the runner takes 120 - 500 sec to come online. Are you executing the preconfigured command to start the runner manually? And does it take 120 - 500 sec from the moment you execute the command until you see the runner as online?

Do you trigger the build manually, or do you have a script that triggers the pipelines build? I'm trying to understand what you mean by increasing the delay time; are you starting the runner and then triggering a pipelines build from the same script?

Kind regards,

Hallo Theodora, 

I have to admit that something happend that i wasn't expecting.....

The VM to that my runner should connect decided to deactivate autologin (Maybe cause of an update it got disabled)

and therefore the runner script wasn't executed until I connected via rdp to the machine. I will keep that in mind for the future!!!



I am starting the VM over a Bitbucket pipeline as a seperate step. 

The runnerscript gets triggered after the VM started and logged in.



After this step1 and after the runner has hopefully properly connected I call the script i want to execute over the pipeline in a seperate step.



   C:\<Path to my script>


After i enabled autologin on Windows again, everything works. 

But if someone wants to share a better solution then I am always glad for some hints




Like Theodora Boudale likes this

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