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How can I logout all active sessions in Bitbucket?

How can I logout all active sesstions in Bitbucket? The app used to have a key for this functionallity, but I can not find it anymore.

 

Thank you

 

91 answers

1 accepted

4 votes
Answer accepted

Hi Pavel! You can see all your active sessions by clicking Avatar > Bitbucket Settings > Sessions. There's no button to log out of all of them, you can only log out of the current one. We can, however, clear your sessions on your behalf, let us know if you'd like that and we'll do it for you.

(Note that I'll look for a Bitbucket account linked to the email address you used for submitting this question. If you'd like a different one you'll need to contact us using the other email address.)

I look forward to your response!

 Edit: As so many users are requesting this, I'll post this here for better visibility:

If this is a functionality you'd like to have within Bitbucket Cloud instead of a one-time thing, please vote for this Feature request to show your interest

Cheers,

Ana

Hey Ana

Can you please clear out my sessions also?

I forgot to logout from one of the public machines. If you can do that for me, I will be grateful.

 

Thanks

Sameep

Hi Ana

 

Can you do the same for me as well.

 

I have logged on a remote machine and now don't have access on that machine any more.

 

Please help me on this

 

Thanks

Ranveer

Ana Retamal Atlassian Team Oct 09, 2017

Done @Ranveer Singh Saini, and thanks for raising the new question :)

Best regards,

Ana

Ana Retamal Atlassian Team Oct 09, 2017

@sameepsi yours have been cleared also!

Cheers,

Ana

Please, clear out all my sessions as well.

Thank you.

I have also logged in at public machine and forgot to logout, can you please logout my account from all active sessions.

Ana Retamal Atlassian Team Nov 01, 2017

@mostafadev, done! 

Ana Retamal Atlassian Team Nov 01, 2017

@Ashutosh Mishra, your sessions have been cleared too :)

Hi Ana,

Thank you very much for your help, I just want to clear all those open session that you have done, nothing else I want.

 

Regards,

Ranveer Singh

Hi Ana,
I'll need to clear my bitbucket active sessions from client IP 81.45.171.61

Ana Retamal Atlassian Team Dec 07, 2017

Hi Xavi, I'm afraid I won't be able to do that. When we send the order to clear sessions, it's an "All or nothing", so all open sessions will be cleared. 

Do you still want me to go ahead with this?

Cheers,

Ana

Yes, I'm still being interested even if it means clearing all sessions.

Thank you very much.

@Ana Retamal Please, clear all my sessions.

Ana Retamal Atlassian Team Feb 01, 2018

Done @d-dubovets!

Hi Ana Retamal Ortiz, Please clear all my sessions. I forget to log-out from two systems and not getting any remote log-out option in my profile.

Please clear mine as well. :)

Ana Retamal Atlassian Team Feb 05, 2018

@nikhil_work, your sessions have been cleared!

Ana Retamal Atlassian Team Feb 05, 2018

@galleoncurrencies, your sessions have been cleared too!

Please clear mine as well. :)

Ana Retamal Atlassian Team Feb 07, 2018

Done! Sessions cleared.

Please clear all of my sessions

Ana Retamal Atlassian Team Mar 09, 2018

Done @sachin yadav!

Have a nice day,

Ana

Hi @Ana Retamal, please clear all my sessions as well as soon as possible. Thanks!

Ana Retamal Atlassian Team Mar 19, 2018

Sessions cleared, @Felipe Martinelli! ;)

Hello @Ana Retamal, Please clear all my sessions ASAP.  I also request you to add this features as well.

Ana Retamal Atlassian Team Apr 03, 2018

Hi @vikash parajuli, your sessions have been cleared. If you'd like to have this functionality, you can vote for our Feature request at Give customers ability to kill sessions

Kind regards!

Ana

Hey @Ana Retamal, clear also my sessions please.

Ana Retamal Atlassian Team Apr 03, 2018

Hi @Sándor Fülöp! Your sessions have been cleared too.

Have a nice day :)

Ana

Deleted user Jun 07, 2018

Hey Ana

Can you please clear out my sessions also?

I forgot to logout from one of the public machines. If you can do that for me, I will be grateful.

 

Thanks

Tahir

Ana Retamal Atlassian Team Jun 11, 2018

Hi @[deleted], your sessions have been cleared! 

Have a good day :)

Ana

Hi Ana, 

could you please clear out my sessions too?

My friend can't log out from his machine.

 

Thanks.

Fredy :)

Ana Retamal Atlassian Team Jun 21, 2018

Hi @fredy_sosa, I've cleared your sessions!

Have a nice day,

Ana

Hey Ana

Can you please clear out my sessions also?

I forgot to logout from one of the public machines. If you can do that for me, I will be grateful.

 

Thanks

Shiva

Ana Retamal Atlassian Team Jul 20, 2018

our sessions have been cleared, @Shiva choubey!

Have a nice day,

Ana

Hi @Ana Retamal can you kill all of my active sessions too?

 

Thanks!
Ibo

Ana Retamal Atlassian Team Aug 03, 2018

Hi @ibovangeffen, your sessions have been cleared.

Cheers!

Ana

Hi @Ana Retamal Ortiz, please clear all my sessions as well. Thanks!

Ana Retamal Atlassian Team Aug 10, 2018

Done! Your sessions are cleared :) 

Cheers,

Ana

Hi @Ana Retamal please clear all my sessions as well. Thanks

Ana Retamal Atlassian Team Oct 04, 2018

Your sessions have been cleared, @Gerardo Garcia!

Have a nice day :) 

Ana

Hello @Ana Retamal, can you clear all my active sessions?

Hi @Ana Retamal please clear all my sessions as well. Thanks

Ana Retamal Atlassian Team Nov 09, 2018

The sessions have been cleared!

Cheers,

Ana

Hi @Ana Retamal, thank you for continuing to check this thread! Can you please clear mine as well?

hi @Ana Retamal can you please clear my all session as well..

 

Thanks in advance

Ana Retamal Atlassian Team Jan 14, 2019

Hi @fsayyed092, sessions cleared! Have a good day :)

Ana

Like fsayyed092 likes this

Hello @Ana Retamal Ortiz, please clear all my sessions. Thanks! =)

Ana Retamal Atlassian Team Feb 04, 2019

Done! Your sessions have been cleared @reversivecloud.

Cheers,

Ana

Hi @Ana Retamal Ortiz, please clear all my sessions as well. Thanks!

Cheers,

Tam

Ana Retamal Atlassian Team Feb 25, 2019

Hi @gg_tamntn , I've cleared your sessions :) 

Have a good day!

Ana

Like gg_tamntn likes this

Hey @Ana Retamal Ortiz, please clear all my sessions. Thanks

Ana Retamal Atlassian Team Mar 19, 2019

Done @sagarpatel9697 

Have a good day,

Ana

Like sagarpatel9697 likes this

Hi  @Ana Retamal please clear my active session. Thanks

Ana Retamal Atlassian Team Apr 23, 2019

Hey @gireeshcse , your sessions have been cleared.

Cheers!

Ana

Like gireeshcse likes this

Hi @Ana Retamal , Could you please clear my sessions too? Thanks.

Ana Retamal Atlassian Team May 03, 2019

Hi @Amitha Bandara Dissanayake , your sessions have been cleared.

Have a nice weekend :)

Ana

Hi @Ana Retamal could you please clear my sessions too? Thanks for your time.

@Ana Retamal Ortiz  Could you please clear all my sessions ? Thank You.

Ana Retamal Atlassian Team May 15, 2019

Hi @SpringSuliman , your sessions have been cleared!

Kind regards,

Ana

Hi Ana, 

Could you please clear all my sessions as well? 

Thank you. 

@Ana Retamal Could you please clear all my sessions ? Thank You.

Ana Retamal Atlassian Team Jul 15, 2019

@Oren Zamir , your sessions have been cleared! 

Have a good day,

Ana

@Ana Retamal HI, can you plz clear my session too.

Ana Retamal Atlassian Team Aug 23, 2019

Done @Ritu Gaur !

Have a nice weekend,

Ana

@Ana Retamal could you please clear mine?

Ana Retamal Atlassian Team Sep 11, 2019

Your sessions have been cleared.

Have a good day!

Ana

@Ana Retamal can you clear the sessions for me as well. Thanks

Ana Retamal Atlassian Team Dec 11, 2019

Hey @SushruthS , your sessions have been cleared!

Have a good day,

Ana

Dear @Ana Retamal

It would be really helpful if you can clear all my sessions as well.

Thank you

Hello @Ana Retamal ,

Could you please clear out all sessions of mine as well?
Kinda need this urgently.

 

Thanks :)

Like David Rovelto likes this
Ana Retamal Atlassian Team Jun 29, 2020

Hi @KashyapArjun , your sessions have been cleared! 

Have a good day,

Ana

Like David Rovelto likes this

@Ana Retamal Please, clear out all my sessions as well.

Thank you.

Ana Retamal Atlassian Team Jul 30, 2020

Hi @sandeep_singh91 

I've cleared your sessions!

Have a nice day,

Ana

@Ana Retamal  Can you please clear out all my sessions?

Best,

Elika

@Ana Retamal please clear my sessions, and I was also wondering how to find all repositories that have my public key used in any way, so I can do some housekeeping.

@Ana Retamal  Can you please clear out all my sessions?

Hello, clear my all sessions, please! @Ana Retamal

Hello,

you could go to the Account page on Atlassian and change your password.

You can just use the old password as the new password.

After you have done that, you will immediately see that the password change took effect, because when you reload the Bitbucket page on your current device, you should land on the sign in page.

All sessions should be closed by then.

Nevertheless a simple button to do this would be nicer I must say.

Regards,

mlk

I don't have an avatar in the bitbucket.org website anymore.  Therefore, there is no way to logout.

Ana Retamal Atlassian Team Jan 10, 2018

Hi @john_abraham_hba, what do you mean you have no avatar? Avatars are now on the bottom left corner of the screen. If you can't find it, please send us a screenshot so we can see how your interface looks.

Cheers!

Ana

I am also unable to see the avatar but I am on a mobile device. 

 

The bit bucket web UI is not mobile friendly (neither are most Atlassian products I have used) and it seems to be cut off and unreachable no matter what I do).  

Doesn’t matter how I pinch / zoom in / out. Can’t see it. Thus can’t find a way to logout on mobile.

96823C00-E20F-4F22-B600-C4FF86ADC6FD.jpeg

BF2EA871-E1EB-4B50-AEEF-D4691DFD84A7.png

Is there a URL that can be used?

Also, can you report this mobile issue so it can be fixed?

https://bitbucket.org/account/signout/

That works in cases where you can’t find the avatar or sign out option for an individual device. Won’t clear sessions on other devices of course.

Can also try wiping browser history, cookies and alike mostly.

Ana Retamal Atlassian Team Feb 05, 2018

Hi @bver, thanks for letting us know. I've just tried it on my mobile and I couldn't see my avatar either, I had to zoom in and then scroll down to be able to see my avatar. I'll pass this feedback to the team.

Regarding clearing out the sessions, that's not possible for the end user, but you can always contact us and we'll do it for you. We have a Feature request for that, though, and you can vote for it at Give customers ability to kill sessions

Thanks again!

Ana

I totally agree!

0 votes
Chien Dev I'm New Here Aug 10, 2021

Hi @Ana Retamal

Right now i'm getting 403 cuz too many invalid password attemps. And i tried to removed the sourcetree, clear the sourcetree folder, re-install, but still...

Notice me when you've done it. Really appreciate.

Chien Dev I'm New Here Aug 10, 2021

please help me clear my login in session. Thanks

0 votes
Vlad I'm New Here Jun 07, 2021

Hello @Ana Retamal Please clear all my sessions too. Thanks in advance. 

@Ana RetamalCould you please clear my all sessions.

Hi @Ana Retamal can you please clear all my active sessions

Hi @Ana Retamal can you please clear all my active sessions

Hi @Ana Retamal can you please clear all of my current sessions on all Atlassian properties associated with my current account. Thanks

Hi @Ana Retamal Please clear all my sessions too. Thanks.

Hi can you help me to clear all my sessions in the bitbuckets?
i cannot manage to logout from my safari MacOs Catalina in my company's macbook TT
It keeps redirecting me to the same login again 
Thanks

can you please clear all my sessions?

@Ana Retamal can you please clear all my sessions?

@Ana Retamal can you please clear all my sessions?

@Ana Retamal 

 

I have inactive sessions on computers that I don't want to have access to my SourceTree anymore, is it possible to clear those too?

Hi @Ana Retamal can you please clear all my active sessions

Thank you

@Ana Retamal can you please clear all my sessions?

Ana Retamal Atlassian Team Jan 07, 2020

Hi @rathorenitnsr, welcome to the Community!

Your sessions have been cleared. Have a good day,

Ana

@Ana Retamal could you do it please also for me ? I was connected on a laptop that is not mine.. but it is strange, it doesn't appear in active sessions whereas he is still navigating ...

Ana Retamal Atlassian Team Nov 22, 2019

Hi @samqibud, done! Your sessions have been cleared.

Have a nice weekend,

Ana 

Hi @Ana Retamal 

Could you please clear all my sessions?

Thanks

Ana Retamal Atlassian Team Nov 20, 2019

Hi @Muhammad Usman , your sessions have been cleared.

Cheers,

Ana

Like Muhammad Usman likes this

Hi @Ana Retamal

Can you please clear all sessions for all devices from my bitbucket account?

Thanks!

Ana Retamal Atlassian Team Nov 20, 2019

Your sessions have also been cleared, @Bodix

Have a good day!

Ana

Hi! Please clear all my sessions, thanks!

Ana Retamal Atlassian Team Oct 14, 2019

Your sessions have been cleared too @sadeqhatami

Have a nice day,

Ana

Please clear my sessions as well, thank you!

Ana Retamal Atlassian Team Oct 14, 2019

@Behine Pardazan Fartakyour sessions have been cleared! 

Have a good day,

Ana

Please clear all of my sessions

Ana Retamal Atlassian Team Oct 09, 2019

Done @leomarcamargothe sessions have been cleared.

Have a good day,

Ana

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