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How can I logout all active sessions in Bitbucket?

phristov April 24, 2017

How can I logout all active sesstions in Bitbucket? The app used to have a key for this functionallity, but I can not find it anymore.

 

Thank you

 

95 answers

1 accepted

6 votes
Answer accepted
Ana Retamal
Atlassian Team
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April 25, 2017

Hi Pavel! You can see all your active sessions by clicking Avatar > Bitbucket Settings > Sessions. There's no button to log out of all of them, you can only log out of the current one. We can, however, clear your sessions on your behalf, let us know if you'd like that and we'll do it for you.

(Note that I'll look for a Bitbucket account linked to the email address you used for submitting this question. If you'd like a different one you'll need to contact us using the other email address.)

I look forward to your response!

 Edit: As so many users are requesting this, I'll post this here for better visibility:

If this is a functionality you'd like to have within Bitbucket Cloud instead of a one-time thing, please vote for this Feature request to show your interest

Cheers,

Ana

sameepsi
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September 17, 2017

Hey Ana

Can you please clear out my sessions also?

I forgot to logout from one of the public machines. If you can do that for me, I will be grateful.

 

Thanks

Sameep

Ranveer Singh Saini October 7, 2017

Hi Ana

 

Can you do the same for me as well.

 

I have logged on a remote machine and now don't have access on that machine any more.

 

Please help me on this

 

Thanks

Ranveer

Ana Retamal
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October 9, 2017

Done @Ranveer Singh Saini, and thanks for raising the new question :)

Best regards,

Ana

Ana Retamal
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October 9, 2017

@sameepsi yours have been cleared also!

Cheers,

Ana

mostafadev
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October 23, 2017

Please, clear out all my sessions as well.

Thank you.

Ashutosh Mishra October 30, 2017

I have also logged in at public machine and forgot to logout, can you please logout my account from all active sessions.

Ana Retamal
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November 1, 2017

@mostafadev, done! 

Ana Retamal
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November 1, 2017

@Ashutosh Mishra, your sessions have been cleared too :)

Ranveer Singh Saini November 1, 2017

Hi Ana,

Thank you very much for your help, I just want to clear all those open session that you have done, nothing else I want.

 

Regards,

Ranveer Singh

xavi-subira
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December 7, 2017

Hi Ana,
I'll need to clear my bitbucket active sessions from client IP 81.45.171.61

Ana Retamal
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December 7, 2017

Hi Xavi, I'm afraid I won't be able to do that. When we send the order to clear sessions, it's an "All or nothing", so all open sessions will be cleared. 

Do you still want me to go ahead with this?

Cheers,

Ana

xavi-subira
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December 7, 2017

Yes, I'm still being interested even if it means clearing all sessions.

Thank you very much.

d-dubovets
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January 31, 2018

@Ana Retamal Please, clear all my sessions.

Ana Retamal
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February 1, 2018

Done @d-dubovets!

nikhil_work
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February 1, 2018

Hi Ana Retamal Ortiz, Please clear all my sessions. I forget to log-out from two systems and not getting any remote log-out option in my profile.

galleoncurrencies
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February 3, 2018

Please clear mine as well. :)

Ana Retamal
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February 5, 2018

@nikhil_work, your sessions have been cleared!

Ana Retamal
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February 5, 2018

@galleoncurrencies, your sessions have been cleared too!

tisk
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February 7, 2018

Please clear mine as well. :)

Ana Retamal
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February 7, 2018

Done! Sessions cleared.

sachin yadav
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March 9, 2018

Please clear all of my sessions

Ana Retamal
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March 9, 2018

Done @sachin yadav!

Have a nice day,

Ana

Felipe Martinelli
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March 19, 2018

Hi @Ana Retamal, please clear all my sessions as well as soon as possible. Thanks!

Ana Retamal
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March 19, 2018

Sessions cleared, @Felipe Martinelli! ;)

vikash parajuli
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April 2, 2018

Hello @Ana Retamal, Please clear all my sessions ASAP.  I also request you to add this features as well.

Ana Retamal
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April 3, 2018

Hi @vikash parajuli, your sessions have been cleared. If you'd like to have this functionality, you can vote for our Feature request at Give customers ability to kill sessions

Kind regards!

Ana

Sándor Fülöp
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April 3, 2018

Hey @Ana Retamal, clear also my sessions please.

Ana Retamal
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April 3, 2018

Hi @Sándor Fülöp! Your sessions have been cleared too.

Have a nice day :)

Ana

Deleted user June 7, 2018

Hey Ana

Can you please clear out my sessions also?

I forgot to logout from one of the public machines. If you can do that for me, I will be grateful.

 

Thanks

Tahir

Ana Retamal
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June 11, 2018

Hi @[deleted], your sessions have been cleared! 

Have a good day :)

Ana

fredy_sosa
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June 14, 2018

Hi Ana, 

could you please clear out my sessions too?

My friend can't log out from his machine.

 

Thanks.

Fredy :)

Ana Retamal
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June 21, 2018

Hi @fredy_sosa, I've cleared your sessions!

Have a nice day,

Ana

Shiva choubey
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July 19, 2018

Hey Ana

Can you please clear out my sessions also?

I forgot to logout from one of the public machines. If you can do that for me, I will be grateful.

 

Thanks

Shiva

Ana Retamal
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July 20, 2018

our sessions have been cleared, @Shiva choubey!

Have a nice day,

Ana

ibovangeffen
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August 2, 2018

Hi @Ana Retamal can you kill all of my active sessions too?

 

Thanks!
Ibo

Ana Retamal
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August 3, 2018

Hi @ibovangeffen, your sessions have been cleared.

Cheers!

Ana

reversivecloud
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August 8, 2018

Hi @Ana Retamal Ortiz, please clear all my sessions as well. Thanks!

Ana Retamal
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August 10, 2018

Done! Your sessions are cleared :) 

Cheers,

Ana

Gerardo Garcia
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October 3, 2018

Hi @Ana Retamal please clear all my sessions as well. Thanks

Ana Retamal
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October 4, 2018

Your sessions have been cleared, @Gerardo Garcia!

Have a nice day :) 

Ana

Oskar Serafin
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October 5, 2018

Hello @Ana Retamal, can you clear all my active sessions?

ahmedzakariaghanm
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November 7, 2018

Hi @Ana Retamal please clear all my sessions as well. Thanks

Ana Retamal
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November 9, 2018

The sessions have been cleared!

Cheers,

Ana

tituslungu
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November 17, 2018

Hi @Ana Retamal, thank you for continuing to check this thread! Can you please clear mine as well?

fsayyed092
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January 13, 2019

hi @Ana Retamal can you please clear my all session as well..

 

Thanks in advance

Ana Retamal
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January 14, 2019

Hi @fsayyed092, sessions cleared! Have a good day :)

Ana

Like fsayyed092 likes this
reversivecloud
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February 4, 2019

Hello @Ana Retamal Ortiz, please clear all my sessions. Thanks! =)

Ana Retamal
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February 4, 2019

Done! Your sessions have been cleared @reversivecloud.

Cheers,

Ana

gg_tamntn
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February 24, 2019

Hi @Ana Retamal Ortiz, please clear all my sessions as well. Thanks!

Cheers,

Tam

Ana Retamal
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February 25, 2019

Hi @gg_tamntn , I've cleared your sessions :) 

Have a good day!

Ana

Like gg_tamntn likes this
sagarpatel9697
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March 19, 2019

Hey @Ana Retamal Ortiz, please clear all my sessions. Thanks

Ana Retamal
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March 19, 2019

Done @sagarpatel9697 

Have a good day,

Ana

Like sagarpatel9697 likes this
gireeshcse
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April 23, 2019

Hi  @Ana Retamal please clear my active session. Thanks

Ana Retamal
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April 23, 2019

Hey @gireeshcse , your sessions have been cleared.

Cheers!

Ana

Like gireeshcse likes this
gireeshcse
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April 23, 2019

Thanks @Ana Retamal :)

Amitha Bandara Dissanayake
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May 3, 2019

Hi @Ana Retamal , Could you please clear my sessions too? Thanks.

Ana Retamal
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May 3, 2019

Hi @Amitha Bandara Dissanayake , your sessions have been cleared.

Have a nice weekend :)

Ana

Christopher1196
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May 9, 2019

Hi @Ana Retamal could you please clear my sessions too? Thanks for your time.

SpringSuliman
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May 13, 2019

@Ana Retamal Ortiz  Could you please clear all my sessions ? Thank You.

Ana Retamal
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May 15, 2019

Hi @SpringSuliman , your sessions have been cleared!

Kind regards,

Ana

ShockWaveDev
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May 31, 2019

Hi Ana, 

Could you please clear all my sessions as well? 

Thank you. 

Oren Zamir July 14, 2019

@Ana Retamal Could you please clear all my sessions ? Thank You.

Ana Retamal
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July 15, 2019

@Oren Zamir , your sessions have been cleared! 

Have a good day,

Ana

Oren Zamir July 16, 2019

Thanks!

Ritu Gaur
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August 23, 2019

@Ana Retamal HI, can you plz clear my session too.

Ana Retamal
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August 23, 2019

Done @Ritu Gaur !

Have a nice weekend,

Ana

raphzandrade
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September 11, 2019

@Ana Retamal could you please clear mine?

Ana Retamal
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September 11, 2019

Your sessions have been cleared.

Have a good day!

Ana

SushruthS
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December 10, 2019

@Ana Retamal can you clear the sessions for me as well. Thanks

Ana Retamal
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December 11, 2019

Hey @SushruthS , your sessions have been cleared!

Have a good day,

Ana

Deleted user January 22, 2020

Dear @Ana Retamal

It would be really helpful if you can clear all my sessions as well.

Thank you

KashyapArjun
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June 27, 2020

Hello @Ana Retamal ,

Could you please clear out all sessions of mine as well?
Kinda need this urgently.

 

Thanks :)

Like David Rovelto likes this
Ana Retamal
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June 29, 2020

Hi @KashyapArjun , your sessions have been cleared! 

Have a good day,

Ana

Like David Rovelto likes this
sandeep_singh91
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July 29, 2020

@Ana Retamal Please, clear out all my sessions as well.

Thank you.

Ana Retamal
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July 30, 2020

Hi @sandeep_singh91 

I've cleared your sessions!

Have a nice day,

Ana

Elika
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October 1, 2020

@Ana Retamal  Can you please clear out all my sessions?

Best,

Elika

drazulay October 13, 2020

@Ana Retamal please clear my sessions, and I was also wondering how to find all repositories that have my public key used in any way, so I can do some housekeeping.

portoghese
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February 5, 2021

@Ana Retamal  Can you please clear out all my sessions?

1 vote
Dmitriy Andritskiy
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May 4, 2020

Hello, clear my all sessions, please! @Ana Retamal

1 vote
Fr0zeN_
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1 vote
mlk-one
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April 28, 2018

Hello,

you could go to the Account page on Atlassian and change your password.

You can just use the old password as the new password.

After you have done that, you will immediately see that the password change took effect, because when you reload the Bitbucket page on your current device, you should land on the sign in page.

All sessions should be closed by then.

Nevertheless a simple button to do this would be nicer I must say.

Regards,

mlk

1 vote
john_abraham_hba January 9, 2018

I don't have an avatar in the bitbucket.org website anymore.  Therefore, there is no way to logout.

Ana Retamal
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January 10, 2018

Hi @john_abraham_hba, what do you mean you have no avatar? Avatars are now on the bottom left corner of the screen. If you can't find it, please send us a screenshot so we can see how your interface looks.

Cheers!

Ana

bver February 1, 2018

I am also unable to see the avatar but I am on a mobile device. 

 

The bit bucket web UI is not mobile friendly (neither are most Atlassian products I have used) and it seems to be cut off and unreachable no matter what I do).  

bver February 1, 2018

Doesn’t matter how I pinch / zoom in / out. Can’t see it. Thus can’t find a way to logout on mobile.

96823C00-E20F-4F22-B600-C4FF86ADC6FD.jpeg

BF2EA871-E1EB-4B50-AEEF-D4691DFD84A7.png

bver February 1, 2018

Is there a URL that can be used?

Also, can you report this mobile issue so it can be fixed?

bver February 4, 2018

https://bitbucket.org/account/signout/

That works in cases where you can’t find the avatar or sign out option for an individual device. Won’t clear sessions on other devices of course.

Can also try wiping browser history, cookies and alike mostly.

Ana Retamal
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February 5, 2018

Hi @bver, thanks for letting us know. I've just tried it on my mobile and I couldn't see my avatar either, I had to zoom in and then scroll down to be able to see my avatar. I'll pass this feedback to the team.

Regarding clearing out the sessions, that's not possible for the end user, but you can always contact us and we'll do it for you. We have a Feature request for that, though, and you can vote for it at Give customers ability to kill sessions

Thanks again!

Ana

Nawras Mansour
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February 24, 2022

could you please clear my sessions too?
@Ana Retamal 

bdp99
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March 5, 2018

I totally agree!

0 votes
taksrules
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June 25, 2024

Hie @Ana Retamal Could you please clear all of my active sessions for bitbucket

0 votes
Fabrizio Masini December 21, 2021

@Ana Retamalplease clear all my sessions too. Thanks

0 votes
Fabrizio Masini December 21, 2021

@Ana Retamalplease clear my sessions too. Thanks!

0 votes
Dmytro Yefremov
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November 3, 2021

Hello! @Ana Retamal can you please clear all my sessions?

0 votes
Chien Dev
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August 10, 2021

Hi @Ana Retamal

Right now i'm getting 403 cuz too many invalid password attemps. And i tried to removed the sourcetree, clear the sourcetree folder, re-install, but still...

Notice me when you've done it. Really appreciate.

Chien Dev
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August 10, 2021

please help me clear my login in session. Thanks

0 votes
Vlad
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June 7, 2021

Hello @Ana Retamal Please clear all my sessions too. Thanks in advance. 

0 votes
Dinesh Kumar
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March 18, 2021

@Ana RetamalCould you please clear my all sessions.

0 votes
PHP
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January 21, 2021

Hi @Ana Retamal can you please clear all my active sessions

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relaxx
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January 2, 2021

Hi @Ana Retamal can you please clear all my active sessions

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vasujain
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October 2, 2020

Hi @Ana Retamal can you please clear all of my current sessions on all Atlassian properties associated with my current account. Thanks

0 votes
farhanshaikh202
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September 10, 2020

Hi @Ana Retamal Please clear all my sessions too. Thanks.

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winnie
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July 7, 2020

Hi can you help me to clear all my sessions in the bitbuckets?
i cannot manage to logout from my safari MacOs Catalina in my company's macbook TT
It keeps redirecting me to the same login again 
Thanks

0 votes
DotNet_Projects
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May 19, 2020

can you please clear all my sessions?

0 votes
Giancarlo Bravo
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May 18, 2020

@Ana Retamal can you please clear all my sessions?

0 votes
Damov_Dmitriy
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March 13, 2020

@Ana Retamal can you please clear all my sessions?

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GhostlyDonut5
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February 19, 2020

@Ana Retamal 

 

I have inactive sessions on computers that I don't want to have access to my SourceTree anymore, is it possible to clear those too?

0 votes
Exam Preparation Online
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February 12, 2020

Hi @Ana Retamal can you please clear all my active sessions

Thank you

0 votes
rathorenitnsr
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January 6, 2020

@Ana Retamal can you please clear all my sessions?

Ana Retamal
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January 7, 2020

Hi @rathorenitnsr, welcome to the Community!

Your sessions have been cleared. Have a good day,

Ana

0 votes
samqibud
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November 21, 2019

@Ana Retamal could you do it please also for me ? I was connected on a laptop that is not mine.. but it is strange, it doesn't appear in active sessions whereas he is still navigating ...

Ana Retamal
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November 22, 2019

Hi @samqibud, done! Your sessions have been cleared.

Have a nice weekend,

Ana 

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Muhammad Usman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 19, 2019

Hi @Ana Retamal 

Could you please clear all my sessions?

Thanks

Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 20, 2019

Hi @Muhammad Usman , your sessions have been cleared.

Cheers,

Ana

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