Hi Mike, Can you suggest how to reduce rundown time on email support alternative. We are stuck on response time.

Hi Mike, Can you suggest how to reduce rundown time on email support alternative. We are stuck on response time.Client says we take more than enough time to response.

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I think you meant to ask this on https://answers.atlassian.com/questions/33157874 ?

But even if you did, I'm not sure the question makes sense.  What support are you talking about and what is a "rundown time"?

I think u didn't get it never mind.......

Didn't get what?  Sorry, I'm curious.

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