Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,556,507
Community Members
 
Community Events
184
Community Groups

Help with two-step verification

Catherine Fowler
Catherine Fowler Mar 27, 2023

I am trying to log into my bitbucket account (not the same account I'm logged in here with).  I enter my email address, password, and 6-digit code from my authenticator app.  That used to be all that was needed.

Today I am being sent to another page that says:  "Open the two-step verification app on your mobile device to get your verification code or enter a recovery code."

I don't know what this is.  Entering another 6-digit code off my authentication app doesn't work. 

I then tried the "forgot code" link and it sent email that I would receive a login code in 24 hours.  I need to access bitbucket today, though.

Can anyone shed any clarity on what is needed?

Answer
Watch
Like Nicolas Grossi likes this
88 views

0 answers

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
TAGS
AUG Leaders

Atlassian Community Events

See all events