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Help with missing repositories.

CMRL
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 18, 2024

My university recently changed the bitbucket plan from free to academic. Since then, when I try to login, all the repositories that were present are missing. The username for the previous account with repositories was REDACTED. But the current account has a different username of REDACTED. How do I resolve this?

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Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 24, 2024

Hi @CMRL,

Welcome to the community.

I can see that you're currently the administrator of the workspace.
Could you confirm if you can access the workspace repositories here? - https://bitbucket.org/REDACTED/workspace/repositories/

Regards,
Mark C

CMRL
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 5, 2024

I now have admin access to the workspace. Thank you.

Like Mark C likes this
mark w
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 16, 2024

I have the same problem all my repos have dissappeared I had since years back, 

all I see is 

Resource not found

so what, have atlassian deleted 10 years worth of repos if you have not logged in for a few months?

Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 18, 2024

Hi @mark w

Could you try raising a support request for us to check? - https://support.atlassian.com/contact/#/

Regards,
Mark C

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