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HELP: We couldn’t log you in

Simon Chen
Simon Chen
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September 14, 2023

I can login with my google account to Jira but not Bitbucket, I got an error:

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

 

I did some research from the community, I tired to clear all cache, but not work at all.

May you help to check my account please?

 

Thank you a lot.

Simon

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 14, 2023

Hi Simon,

I can see that your colleague has raised a ticket in our support system on your behalf - please refer to this support ticket in your inbox for further communications.

Cheers!

- Ben (Bitbucket Cloud Support)

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Simon Chen
Simon Chen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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September 14, 2023

Thank you.

It has been solved.

This one could be closed.

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