We have a custom software that periodically checks a Bitbucket repository via https. It always uses the same user and password.
Out of nowhere, it has begun receiving this error when attempting to talk to the remote:
remote: You need to verify your account before logging in. Please check your inbox for the verification email.
fatal: unable to access '<remote url>': The requested URL returned error: 403
(replaced actual remote url with brackets)
Unfortunately, the person who created this account left the company long ago, and I don't know the email associated with the account.
Here is the resolution:
There was an additional complication for us when we tried to sign in to Bitbucket:
After that, we were able to "verify" the account. Then we could pull from the repo again using the existing remote URL.
Thanks to Philipe Trinh on the support team for working through this with us!
Hi, @Nathan Caldwell,
I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket instead.
Once the ticket is resolved, feel free to share the resolution here to help other community members that may have the same issue.
Beginning on April 4th, we will be implementing push limits. This means that your push cannot be completed if it is over 3.5 GB. If you do attempt to complete a push that is over 3.5 GB, it will fail...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events