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Getting "We couldn't log you in" error in bitbucket

Emil Andersson
I'm New Here
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May 14, 2023

I'm able to login to atlassian fine, im logged in here.

 

When i try to go to bitbucket.org i get an login error. I have tried disabling extensions, incognito mode and trying a completely different browser (firefox with no extensions).

 

Nothing helps. What do I do? I can't access my repo.

 

atlassian-login.png

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 15, 2023

G'day @Emil Andersson ! 

Welcome to the Bitbucket Cloud community :)

I can see that your workspace was marked DORMANT due to inactivity, I've just re-activated your workspace so you should be able to log in now.

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)

Emil Andersson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 17, 2023

Ok. But I had other workspaces too. So because this "default repo" was marked dormant, nothing worked and I couldn't access anything?

 

Sounds like a bug? :)

 

Thanks for helping me out though!

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