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Getting "We couldn't log you in" error in bitbucket

Emil Andersson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 14, 2023

I'm able to login to atlassian fine, im logged in here.

 

When i try to go to bitbucket.org i get an login error. I have tried disabling extensions, incognito mode and trying a completely different browser (firefox with no extensions).

 

Nothing helps. What do I do? I can't access my repo.

 

atlassian-login.png

1 answer

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Answer accepted
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 15, 2023

G'day @Emil Andersson ! 

Welcome to the Bitbucket Cloud community :)

I can see that your workspace was marked DORMANT due to inactivity, I've just re-activated your workspace so you should be able to log in now.

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)

Emil Andersson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 17, 2023

Ok. But I had other workspaces too. So because this "default repo" was marked dormant, nothing worked and I couldn't access anything?

 

Sounds like a bug? :)

 

Thanks for helping me out though!

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