Get an error when cloning others' repository "repository access denied"

Question

I got an error when cloning others' repository, the error massage is :

I also checked ~/.ssh/config and ssh-add -l, getting the result as follows, which indicates that my access key is assigned, and it uses the same key.

However, I still cannot clone others' repository, it can only recognize my own repository. I have tried various way to solve this problem still get nothing right.

Anyone have some good idea? Thank you soooooooooooooo much.

Ana Retamal · Answer

Hi! Can you answer the following questions to help us troubleshoot this issue: * Are you able to clone other repositories via SSH? * Do you have permissions to access this repository, or is it a public repository? * Can you try cloning this same repo using HTTPS and see if it works? If HTTPS works and you're still unable to use SSH, my recommendation would be to open a Support ticket and provide: * Name of the repo you want to clone * Output of the following commands? GIT_TRACE_PACKET=1 GIT_TRACE=1 GIT_SSH_COMMAND="ssh -v" GIT_CURL_VERBOSE=1 git clone git@bitbucket.org:/< repo_name>.git ssh -Tvvv git@bitbucket.org Best regards! Ana