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Facing captcha issue on a particular bitbucket user

Hi , we are facing an issue with a particular bitbucket user of our project. The particular bitbucket user is used in jenkins pipeline ( we have used the access token for the user authentication) and that jenkins credential is used for code checkout in several jenkins pipelines. But it happens 1-2 times in a day that our builds get failed due to the bitbucket user captcha issue. And for temporary fix we have to clear the captcha manually from the bitbucket admin console and then re run the pipeline.

Can anyone help to overcome this issue.

Thanks in advance!!!

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