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Even though I changed the Workspace name and id, the old workspace id appears in the integrations.

Hello, as I mentioned in the title, we have updated our workspace id.

After the update, we also renewed our integrations. We can also see our new id in bitbucket. But in some integrations, our old id appears. This causes confusion. How can we fix this?

Is there another place we should change? I want to know if this is a general problem.


1 answer

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Answer accepted
seanaty Atlassian Team Jun 06, 2022

Unfortunately this is really reliant on the app developer to not use/store names of workspaces or to have a mechanism to update those.

Is there a particular integration that you noticed this on?

Yes, I understand you are right, we actually noticed this error in the bitbucket integration. But in our ongoing tests today, we noticed that they actually use the connected username, not the workspace id. And when we removed our other integrations and reconnected, the workspace ids were updated. So our problem is solved, thank you.

Like seanaty likes this

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