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Error while adding users

Abhishek Mishra November 27, 2022

I am getting this error  when I added one user .

The owner of this repository (XXXXX) is already at their plan limit and will need to upgrade before adding more users.

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 28, 2022

Hey @Abhishek Mishra 

G'day, and welcome to the community.

The error indicates that the Workspace is already at the 5 free users limit; hence you can't add new users. 

Free Workspace is entitled to 5 users only, as mentioned on our billing page here.

That said, I can see your account is on an Academic license. If you believe this Workspace should be on an Academic license, please raise a ticket to our billing team to request for Academic license.

Cheers,
Syahrul

Abhishek Mishra November 28, 2022

Hi Syahrul,

 

Thank you for the clarification. 

Where can I know more about Academic license? It will help me to understand more about it before going for license.

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 28, 2022

Hey @Abhishek Mishra 

You can check the following page for more information about academic licenses at

Cheers,
Syahrul

Abhishek Mishra November 29, 2022

Thank you Syahrul for your help. 

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