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Error when cloning with permission denied

i get the error when i clone my repository in bitbucket 

git@bitbucket.org's password:
Permission denied, please try again.
git@bitbucket.org's password:
Permission denied, please try again.
git@bitbucket.org's password:
git@bitbucket.org: Permission denied (publickey,password).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

i follow this tutorial https://support.atlassian.com/bitbucket-cloud/docs/set-up-an-ssh-key/  and https://support.atlassian.com/bitbucket-cloud/docs/troubleshoot-ssh-issues/ but nothing work 

how i can clone my repository with no password ?

1 answer

0 votes
Patrik S Atlassian Team May 10, 2022

Hello @Tolibin ,

Welcome to Atlassian Community.

When using ssh to clone the repository you usually wouldn't be asked to provide a password, unless you have configured a passphrase when you created your ssh key pair.

In order to better understand the issue I would like to check the following :

  • What is the operating system you are using (Linux, MacOS, Windows) ?
  • Are you cloning directly from the terminal or using another application, such as Sourcetree or Git Bash?
  • Could you please clone your repository with the command below and share us the full output ?
    GIT_TRACE_PACKET=1 GIT_TRACE=1 GIT_SSH_COMMAND="ssh -vvv" git clone git@bitbucket.org:<workspace>/<repository>.git

    This will add verbose logging to the git command and help us on the investigation.

Hope to hear from you soon!

Thank you, @Tolibin .

Kind regards,

Patrik S.

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