Emails sent using bitbucket-pipeline(email-notify) pipe are not received

[Ganesh Santosh Naik]

Hi Team,

We have a requirement to send email notifications through bitbucket pipeline. I have set up email-notify pipe in after script as below using amazon ses.

after-script:

- ALERT_TYPE="success"

- if [[ $BITBUCKET_EXIT_CODE -ne 0 ]]; then ALERT_TYPE="error" ; fi

- pipe: atlassian/email-notify:0.8.0

variables:

USERNAME: $SMTP_USERNAME

PASSWORD: $SMTP_PASSWORD

FROM: 'abcdef@example.com'

TO: 'abc@example.com, xyz@example.com'

HOST: 'email-smtp.ap-south-1.amazonaws.com'

PORT: '25'

SUBJECT: '${ALERT_TYPE}:Bitbucket Pipe Notification for ${BITBUCKET_BRANCH}'

ATTACHMENTS: 'reports.zip'

DEBUG: 'true'

The pipeline log shows email sent is successful but we have not received the email from bitbucket. 

Any known reason why this occurs and any solution recommended by the team would be helpful

Thanks

[Erez Maadani]

Check your amazon SES logs, it could be anywhere between something simple like a verification email for the sending address, and a complex protocol issue.  

[Ganesh Santosh Naik]

Hi Erez, 

Thanks for your response. I can see that both ses domain and email id is verified in our account. The same smtp credentials are working in other jenkins pipeline and we are receiving emails too. 

[Ganesh Santosh Naik]

PFA  screenshot for reference