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Email notifications stopped

James Saunders
James Saunders Oct 10, 2022

Several months ago, I stopped receiving email notifications for BitBucket actions such as PRs being raised. Please can you check that my email address isn't on a suppression list? Thanks in advance.

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Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 11, 2022

G'day James!

I have checked your email address in the backend and can confirm that it was added to our suppression list as we received a SMTP bounce error from your mail server:

550: 550 This domain is not hosted here

I have removed the email address from our suppression list internally, so you will now be able to receive emails accordingly.

To prevent this from occurring again - I would suggest having your email administrator whitelist the following email accounts:

mail.notifications.atlassian.com
noreply@am.atlassian.com
no-reply@atlassian.com
noreply@mailer.atlassian.com
notifications-noreply@bitbucket.org

Cheers!

- Ben (Bitbucket Cloud Support)

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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