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Elasticsearch not starting automatically with Bitbucket 5.5.0 (Linux)?

OneTech IT

We have Bitbucket 5.5.0 running under a dedicated user account (atlbitbcket) on Linux (CentOS 7.x). We now have need to have Elasticsearch running on the server (I can see in the logs it doesn't start up automatically when Bitbucket does) and when I try to go to http://myserver.mydomain.com:7992 it doesn't respond.

I also noticed the following in System Information:

base-url: http://localhost:7992/
username: bitbucket
hasPassword: true
connection-result: AUTHENTICATION_ERROR

So it appears that Elastic Search is trying to start using the user 'bitbucket' instead of 'atlbitbucket'. And there is no user 'bitbucket' defined on my server.

Where can I change these config settings, to have Elasticsearch service attempt to start, by using the user 'atlbitbucket' (with no password), to see if that is the issue?

How do I enable Elasticsearch and how do I get it to run under the same non-privileged user account that my Bitbucket server does?

Accepted answers

All comments

Kanwar_xbqekf

Hi OneTech IT,

The error indicates that username/password combination to connect to elasticsearch may be incorrect.

There are troubleshooting steps on this page: Check the username/password for Elasticsearch

Summary of the troubleshooting steps on the above linked page:

Locate the $BITBUCKET_HOME/shared/search/buckler/buckler.yml file note the username/password and update these values on the "Server Settings" page of Bitbucket Server GUI. You can test the connection by clicking the 'Test' button on the page. Once done, elasticsearch should be operational.

Alternatively, you can also configure elasticsearch in bitbucket.properties:

plugin.search.elasticsearch.baseurl
plugin.search.elasticsearch.username
plugin.search.elasticsearch.password

Restart Bitbucket and elasticsearch should work.

Let us know if this helps.

Kanwar

Matthew Pease

I'm facing a similar issue. I checked buckler.yml for the default login and copied to the GUI but when I click the Test button, it fails. The log indicates the connection to ElasticSearch is refused with such entries as:

./atlassian-bitbucket.log:2018-05-16 13:52:49,487 DEBUG [Caesium-1-3] c.a.b.i.s.c.c.DefaultElasticsearchClientFactory Create new inspecting Elasticsearch client using server URL 'http://localhost:7992/'

./atlassian-bitbucket.log:2018-05-16 13:52:49,492 INFO [pool-66-thread-1] c.a.b.s.s.t.DefaultElasticsearchConnectionTester Testing connection with Elasticsearch failed due to exception java.net.ConnectException: Connection refused

./atlassian-bitbucket.log:2018-05-16 13:52:49,493 DEBUG [pool-66-thread-1] c.a.b.s.s.t.DefaultElasticsearchConnectionTester Detailed Exception:

./atlassian-bitbucket.log: at com.atlassian.elasticsearch.client.apache.httpclient.ApacheRequestExecutor$1.failed(ApacheRequestExecutor.java:155)

./atlassian-bitbucket.log:2018-05-16 13:52:49,494 ERROR [Caesium-1-3] c.a.b.i.s.c.s.p.AutomaticAuthenticationProvisioner Skipping automatic auth configuration: Elasticsearch instance is not available for connection.

./atlassian-bitbucket.log:2018-05-16 13:52:49,496 ERROR [Caesium-1-3] c.a.b.i.s.i.IndexingSynchronizationService Unable to establish a connection to Elasticsearch during index synchronisation.

Thanks,

Matt

Michael Wolfe_r4ge1i

Did you ever find a resolution to this? I too attempted to copy the user/pass into the GUI and immediately got an error. Additionally, I tried what @Kanwar suggested and it continues to fail.

DefaultElasticsearchConnectionTester Testing connection with Elasticsearch failed due to exception java.net.ConnectException: Connection refused

Performing telnet 0 7992 also shows that nothing is running or accepting connections on that port.

Daniel LaFlamme

I am having the same problem. Atlassian: could you provide some suggestions for debugging this problem? Embedded elasticsearch is not starting for me and I tried the recommendation above. The elasticsearch process is not running even though the output of the the init.d script says it is.

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