ERROR: Locking this Bitbucket instance failed

[Gareth Jones]

We're running a Bitbucket container (atlassian/bitbucket-server:4.2) and using the diy backup script to prepare backup artefacts.

For a time everything was peachy but recently this error message is cropping up in the logs:

[http://localhost:7990] ERROR: Locking this Bitbucket instance failed

This happens after rsync copies the incremental changes to the temporary folder, that bit works fine. But because it can't lock it, it won't progress and create a backup.

This is relevant but there's no activity there.

[Gareth Jones · Accepted solution]

D'oh! The error was caused by the configuration of a proxy for internet access, it needed to be bypassed for the local Bitbucket instance.

I added –noproxy localhost to the curl options in the .var.sh file to resolve this issue.

[IT Manager]

I ran into this error and found the password started with a symbol and changing the password allowed me to get past this issue.