Critical - Bitbucket server down

Hi

Our bitbucket production server is down. This is critical

 

It says our license is expired but we bought and installed a license. When we click license we get an error

 

We get a 500 Error

Oops, an error occurred

Please see your system administrator.

 

1 answer

1 accepted

Accepted Answer
0 votes

Hi Jesper, I found out that one of my colleagues already helped you with this issue :) I will share the resolution here so other users in the same situation can benefit from this:

In this case, looks like you were hitting a known bug: BSERV-10428 which was preventing you from updating your Bitbucket license key. Upgrading to a fixed version of Bitbucket Server (5.6.2) seems to have fixed the issue, and you were able to successfully update the license key on the Bitbucket instance.

 

Have a good day!

Ana 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 21, 2018 in Bitbucket

Branch Management with Bitbucket

As a project manager, I have discovered that different developers want to bring their previous branching method with them when they join the team. Some developers are used to performing individual wo...

2,364 views 9 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you