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Continuous SSH connection problems

albertuan August 27, 2023

Hi all, 

 

The error is: no connection in SSH when I do some remote git command (fetch, push, pull, ...)

ssh: connect to host bitbucket.org port 22: Network is unreachable
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

The trouble is, that it does not happen every time. To prove I have done this simple batch

cd "C:\Users\Public\Documents\Autodesk\Inventor 2021\Templates"
git checkout master
git status
git fetch
git pull
git push
git checkout INV-2021-ENG-TEMP-DEF
git push origin INV-2021-ENG-TEMP-DEF
git push origin INV-2021-ENG-TEMP-DEF
git push origin INV-2021-ENG-TEMP-DEF
git push origin INV-2021-ENG-TEMP-DEF
git push origin INV-2021-ENG-TEMP-DEF
pause

 

That's the results of one of the attempts.
brute-forse-push.png

Thanks

3 answers

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2023

G'day @albertuan 

I have proceeded to raise a support ticket on behalf of you to assist you with your intermittent Bitbucket connection issue. You can find the ticket at our support portal:

https://support.atlassian.com/requests/

Regards,

0 votes
Saxea _Flowie_
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August 27, 2023

It seems like you are having intermittent network issues? I usually diagnose these with MTR, but I don't think it's available on Windows. You could try WinMTR though.

albertuan August 27, 2023

Thanks Saxea,

but we rely on many cloud systems.

1) No local folders: only Google Workspace
2) No MS Office, Google Drive
3) No outlook, we use a browser
4) CRM
5) VOIP system for phone calls
... and many others, very intensively used system

The Office connection is the same for all systems, and the only one that has problems is BitBucket.

P.S. And it happens only in CEST post meridian time in the morning is all fine!

We also have an elementary environment in the office.
Endpoints --> Switching --> Firewall (ubiquiti)

There are no time-based policies.

Next time it happens I will connect through another provider, maybe is something his devices.

pushed-at-firs- time.png

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Saxea _Flowie_
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August 27, 2023

Sometimes is not necessarily your internal network, like you mentioned, but an issue with a specific WAN route. e.g. a router between your office an Bitbucket. With MTR you are able to report the issue to your internet provider and they can follow up with responsible part of the network where you are seeing the issue.

Hope you can find it out! 🤞

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0 votes
albertuan August 27, 2023

P. S. 
According to Albert Einstein, the definition of insanity is doing the same thing over and over and expecting different results

:-(

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