Connect to bitbucket account without access to email address

Xavier
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January 1, 2025

Hello, I have a BitBucket account with an email adress that I cannot access anymore. However I still have the password. I would like to connect to my account but when I enter the email/password pair atlassian sends me a code to this old email address. Would it be possible to bypass this code verification step or to send the code to another address? Thanks a lot!

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Syahrul
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Atlassian Team members are employees working across the company in a wide variety of roles.
January 2, 2025

G'day, @Xavier 

I'm sorry, but it's necessary to complete the email verification process to confirm ownership of the email address and it's not possible to bypass this.

If you no longer have access to the email address associated with your account, recovering the account may not be possible.

I hope this information is helpful

Regards,
Syahrul

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