We've got a knowledge base article that describes how to reset the indexing, which sounds like what you may need to do here:
Premier Support Engineer
There's no single place currently to check which of your accounts, if you have multiple, are indexed. When viewing the search results page for an account not yet indexed there would be a message stating the account is not indexed, with a button to opt-in for indexing. The account switcher to the left of the search input field can be switched to check other accounts to which you have access.
If your accounts are indexed i.e. no message to opt-in, and your search still yields no results for something you're 100% is in the codebase then we'll need a little more detail to help further.
Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...
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