Changes show under Commits but entire folder and related files are missing under source

[Jaja Harris]

I am working with a C#/.Net solution that has 28 related projects.  I have added a new project to the solution.  The new project has its own project folder that sits at the same directory level as all other projects in the solution.

Successfully committed and pushed the project to my branch.  But if I then go to the BitBucket website and look under the "Source" tab I don't see the project folder at all. 

If I look under the "Commits" tab it shows the project files as being added and it shows where the solution file was modified with an entry for the new project.  But again when you look under "Source" there is no project folder and no related code files for that project.  If I make any arbitrary changes and commit them they always show under "Commits" but nothing under "Source".

Name of the project being added is UC.Common.Mac.  On the Source tab it should appear between UC.Common and UC.Common.Windows but nothing is there.  Any idea what's going on? 

[Ana Retamal · Accepted solution]

Hi Jaja,

This could be a browser issue. Can you clear cache and cookies, or try a different browser, or the incognito mode, and let us know if you can see it now?

If you still can not see it, this could be a regression of Issue #15914. Can you follow the steps outlined in that ticket and confirm? If it's a bug, I'll report a new one so the team is aware and can fix it. 

Let us know!
Ana

[Jaja Harris]

Clearing the cache worked!  At first I logged in via incognito and sure enough there were all my missing Mac folders!  I then went back to my regular session and cleared cache and voila - the Mac folders appeared there as well.

Btw, while in incognito mode, I initially just typed in bitbucket.org to get to the main landing page.  I then clicked on the "Log In" button and immediately got the "Rate limit has exceeded" message.  I had to go back to my regular browser session and copy a link to one of my commits and paste it into the incognito session which then redirected me to a login page.  Weird...

Thanks again for your help though!

[Ana Retamal]

That sounds weird indeed but glad it worked for you at the end! 

And thanks for sharing your steps, I'm sure it will help other members of our Community :D 

Have a great day,

Ana

[preiaen]

Thanks, Ana, had the same problem as Jaja. The solution worked fine. You can take the rest of the week off.