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Change email address in bitbucket ?


I need to change the email address I'm using in bitbucket because it's not the main address of my google account, it's an alias of it.

The issue is that when I want to connect to bitbucket, it doesn't make the link with my google account although it's an alias of it.

So when I connect to Jira and then bitbucket it simply doesn't work. The only solution I found so far is to request a login link.

Any Ideas on how I can solve it?

Thank you for your feedback.


2 answers

Hi! I am wondering if I will lose the commits and everything I have done in bitbucket if I have to change my email.


I used an email from a university and know I need to change it since I will be graduating soon.


Thank you!

0 votes
Ana Retamal Atlassian Team Sep 12, 2018

Hi José, welcome to the Community!

As we'll need to verify your email addresses I've created a Support ticket for you to create this matters private. You should receive an email notification soon, one of my colleagues will contact you to continue helping you with this issue :) 

If you need assistance with anything else, please let us know!

Have a good day,


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