Cannot migrate from internal db to external db. File bitbucket.properties (Access Denied)

I was migrating from v4.3.2 to v4.12 but when starting Bitbucket from web all the initial setup started.

So I configured as an internal database, after a few test I decided to move to SQL Server but cannot due to the next error: Bitbucket.Properties (Access Denied).

Any comments?

Thank you!

Bitbucket could not be migrated to the new database. Some data may have already been written to the new database leaving it in an inconsistent state. You will need to empty or recreate the new database before trying again.
	com.atlassian.stash.internal.maintenance.migration.DatabaseMigrationTask.convertToMigrationException(DatabaseMigrationTask.java:86)
	com.atlassian.stash.internal.maintenance.migration.DatabaseMigrationTask.run(DatabaseMigrationTask.java:51)
	com.atlassian.stash.internal.maintenance.DefaultMaintenanceTaskMonitor.run(DefaultMaintenanceTaskMonitor.java:212)
	...
A backup file could not be created.
	com.atlassian.stash.internal.maintenance.backup.BackupPhase.run(BackupPhase.java:77)
	com.atlassian.stash.internal.maintenance.CompositeMaintenanceTask$Step.run(CompositeMaintenanceTask.java:130)
	com.atlassian.stash.internal.maintenance.CompositeMaintenanceTask.run(CompositeMaintenanceTask.java:69)
	...
Backup of Bitbucket configuration failed.
	com.atlassian.stash.internal.maintenance.backup.ConfigurationBackupStep.run(ConfigurationBackupStep.java:71)
	com.atlassian.stash.internal.maintenance.CompositeMaintenanceTask$Step.run(CompositeMaintenanceTask.java:130)
	com.atlassian.stash.internal.maintenance.CompositeMaintenanceTask.run(CompositeMaintenanceTask.java:69)
	...
C:\Atlassian\ApplicationData\Bitbucket\shared\bitbucket.properties (Acceso denegado)
	java.io.FileInputStream.open0(Native Method)
	java.io.FileInputStream.open(Unknown Source)
	java.io.FileInputStream.<init>(Unknown Source)
	...

1 answer

1 accepted

1 vote

That error message happens when the owner of a process (i.e. Bitbucket) doesn't have the right permissions to use a file.

Have a look at C:\Atlassian\ApplicationData\Bitbucket\shared\bitbucket.properties  in explorer, check who owns it and what the access controls are - can the user running Bitbucket read, write, execute and delete?  And not just that file, but the whole directory, contents and subdirectories.

Suggest an answer

Log in or Join to answer
Community showcase
Piotr Plewa
Published Dec 27, 2017 in Bitbucket

Recipe: Deploying AWS Lambda functions with Bitbucket Pipelines

Bitbucket Pipelines helps me manage and automate a number of serverless deployments to AWS Lambda and this is how I do it. I'm building Node.js Lambda functions using node-lambda&nbsp...

706 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot