Cannot log in to BitBucket: We couldn’t log you in

[Christopher Bun]

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

Seems that my account could be deactivated?

[Sahir Maharaj]

Hello @Christopher Bun

The issue you’re encountering could be related to browser settings or extensions blocking necessary headers, such as the referer header, which are required for authentication.

Start by disabling any extensions that might interfere, such as ad blockers or privacy tools, and clear your browser cache. Switching to another browser or device can also help determine if the issue is browser-specific.

If you’ve ruled out browser settings and still face login issues, it’s possible your account is deactivated or flagged for security reasons.

In that case, reaching out to Atlassian support at https://support.atlassian.com/contact/#/ would be the best course of action to investigate and restore your access.