Cannot delete user account which exists twice

[magruene]

Hi, I am using bitbucket under academic license and have many students using the system. Only one student is having issues in getting his account set up. The mail address is the following: gebrehew@stud.fra-uas.de

The repository is called: frankfurtuas

The mail is listed twice in the team's management section. And I can neither resend the invitation nor delete him.

Can you please help me with this issue?

Thanks a lot and kind regards!

Markus Grüne

[Gary]

Hi Markus,

Could you open a support request at https://support.atlassian.com since this involves changes to accounts?

Cheers,
Gary

Bitbucket Support