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Cannot create new issues.

Vizit0r April 8, 2023

Try to create new issue in repo https://bitbucket.org/egrange/dwscript/issues but cannot, received message

We can't let you see this page

 

As you can see in list of issues, last of them - i'm create few issues without any problems before, the last was in Feb'23.

 

I found few question with same problem, like https://community.atlassian.com/t5/Bitbucket-questions/I-can-t-create-any-issues/qaq-p/2305123 f.e., as per last messages by author - this problem solved only temporary, than coming again and again.

 

Any suggection or advices?

 

3 answers

1 accepted

0 votes
Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 11, 2023

Hi @Vizit0r,

I reached out to our engineering team and they have fixed this. Could you please check if you can create a new issue in this issue tracker now?

Kind regards,
Theodora

Vizit0r April 11, 2023

Thanks, now it work correctly! The bug is fixed.

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2023

@Vizit0r good to know that your problem was solved!

Like Vizit0r likes this
Vizit0r April 11, 2023

thank you for you help!

0 votes
Scott Wiltshire April 12, 2023

No this bug is not fixed. It is still affecting our public issue tracker.

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2023

@Scott Wiltshire this has been fixed only for @Vizit0r and not for you. It would be great if you could create a new post about your problem and fill in all the necessary info. Thanx.

Scott Wiltshire April 12, 2023

@Alex Koxaras _Relational_ this I understand. But this is clearly a general bug which has been introduced recently as part of the "upgrade" of Bitbucket permissions https://community.atlassian.com/t5/Bitbucket-articles/Taking-Bitbucket-permission-management-to-the-next-level/ba-p/2264892

However, a piecemeal approach by point-fixing individual repositories for what is clearly a general bug hardly seems like good practice!

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2023

I agree with you. Did you raise a request to Atlassian about this? From the search I did on jira.atlassian, can't really find anything related. If you and the other who are facing this problem don't raise a request (and then vote/watch), I don't think that atlassian is going to put effort in solving this. So instead, if it affects a few people, it might solve it individually.

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 8, 2023

Hi @Vizit0r and welcome to the community,

I'll escalate internally your issue, and a member of the Atlassian team will contact you.

Vizit0r April 9, 2023

thanks, awaiting for them.

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