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Cannot access my deactivated account

Edited
Sathish Somanathan
Sathish Somanathan
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Oct 13, 2023

I am unable to access my repos . Could you please help restore this ?

https://username@bitbucket.org/workspace-id/

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 16, 2023

Hi Sathish and welcome to the community!

The Bitbucket Cloud account with the same email as your community account is not deactivated. This account doesn't have access to the workspace you are trying to access.

You can reach out to an admin of the workspace and ask them if they can grant you access. The Bitbucket Cloud support team cannot grant you access to another workspace.

Just a heads up, I edited the username and workspace-id from the URL you posted to comply with our privacy policy.

Kind regards,
Theodora

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_
Community Leader
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Oct 15, 2023

Hi @Sathish Somanathan 

If your account is inactive, contact Atlassian Support to reactivate it - https://support.atlassian.com/

Ste

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