Cannot access my deactivated account

Sathish Somanathan
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October 13, 2023

I am unable to access my repos . Could you please help restore this ?

https://username@bitbucket.org/workspace-id/

2 answers

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 16, 2023

Hi Sathish and welcome to the community!

The Bitbucket Cloud account with the same email as your community account is not deactivated. This account doesn't have access to the workspace you are trying to access.

You can reach out to an admin of the workspace and ask them if they can grant you access. The Bitbucket Cloud support team cannot grant you access to another workspace.

Just a heads up, I edited the username and workspace-id from the URL you posted to comply with our privacy policy.

Kind regards,
Theodora

0 votes
Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 15, 2023

Hi @Sathish Somanathan 

If your account is inactive, contact Atlassian Support to reactivate it - https://support.atlassian.com/

Ste

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