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Cannot access Bitbucket repository; 'admin must whitelist your ip' error

I'm attempting to use my org's bitbucket repository to clone down to my PC for our Workday projects. I generated the SSH key using Git Bash and I have successfully added it to my Bitbucket profile. I also ensured that my key was added to my local ssh-agent. It will not allow me to clone down to my local directory and gives the error message shown below. Am I doing something wrong or is it a matter of not being granted access? I'm not sure how to tell. I am working from home, but also over a corporate software VPN. 

2022-02-03_09-45-22.png

1 answer

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Answer accepted
Dave Chevell Atlassian Team Feb 03, 2022

@kevin.butler good question! Your workspace admin has the ability to control access to repositories based on IP address, and might have configured an IP Allowlist. If you try to visit the repository in your browser (e.g. bitbucket.com/piercecountywa/workday-report.git) you can see your IP address here, and send that to your workspace admin or IT team to check whether the allowlist is configured correctly for VPN connections.

I hope that helps!

Thank you very much! I'll see if I can find out who my workspace admin is and work with them on this. 

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