Seen a lot of people have the same issue but this is happening here for some of our staff. Is there a way to check a email bounce list as they are not receiving invite to repositories?
Any assistance much appreciated.
If one person stops getting email while others still get them, then it is a problem with their email system, not Jira. You'll need to look at the email server logs of incoming email to see what that has done with the email so that it doesn't arrive.
Pick on an action that should notify the person that something has happened.
Easiest way to do this is to pick an issue you are sure they should be notified about activity on (ideally one that they don't mind being used for testing this). Go to that issue, then open up the project settings for the project in another window or tab.
In the project settings
That test will send an email to that person. If it does not arrive, then I'm afraid there are only two things left:
The issue usually is that the user was signed up just as or right before their email was created, so the email host sends back a "550 user not found" error to us.
This then puts the email on a block list since the server essentially told us that the user doesn't exist. All it takes is for someone from Atlassian to remove that block, and then you can send a password reset email again.
You can raise ticket to Atlassian support, an Atlassian support engineer checked because sometime user is blocked at their end.
Beginning on April 4th, we will be implementing push limits. This means that your push cannot be completed if it is over 3.5 GB. If you do attempt to complete a push that is over 3.5 GB, it will fail...
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