Can't login to bitbucket account via github desktop

[Kyan Rowse]

Not sure if I should ask here or on github forums.

I'm trying to log into my bitbucket account via Github desktop to access a repo I am working on. But it doesn't accept my password. I use the same login I use for the bitbucket website and it doesn't work.

It used to work. But suddenly it lost my login and wants me to authenticate again.

[Theodora Boudale · Accepted solution]

Hi @Kyan Rowse and welcome to the community!

We have deprecated account passwords when using Basic authentication for Git over HTTPS and the Bitbucket Cloud REST API.

You will need to generate an app password and use that instead of a password:

• https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/

If you only need to clone/pull/push to repos, then an app password with permissions Repositories - Read and Repositories - Write should be enough. If the app is doing additional things, then additional permissions may be required (e.g. if there is an option to add your account, then Account - Read permissions may be required as well).

Kind regards,
Theodora

[Sharbel Okzan]

exactly what I was looking for 

[Alex B]

not working for me. Anything else I can try?

[wongliangjian]

@Theodora Boudale
Hi there, I am new to the Bitbucket, and at first I have try to clone the repo to this local machine, and I have created an app password for that which only allow to read for repo.

Then, I would like to push and commit the code to the bitbucket, but could not make it.

Any ways to solve this?

[Theodora Boudale]

Hi @wongliangjian,

The app password needs to have Repositories - Read and Repositories - Write permissions for cloning and pushing to a repo. If the app is doing additional things, then additional permissions may be required (e.g. if there is an option to add your account, then Account - Read permissions may be required as well).

If it still doesn't work, please create a new question in community via https://community.atlassian.com/t5/forums/postpage/board-id/bitbucket-questions and we will look into it.

Kind regards,
Theodora

[Alex B]

I did what you suggested and still having issues. Can you please contact me so I can provide more details if needed. Had the same issue connecting with sourcetree.

[Theodora Boudale]

Hi Alex,

If you're using SourceTree for Windows, please check the following article:

• https://community.atlassian.com/t5/Sourcetree-articles/Bug-Fix-Sourcetree-for-Windows-authentication-error-when/ba-p/1965968

Otherwise, you can create a new question with more details about the issue you are experiencing in the SourceTree forum:

• https://community.atlassian.com/t5/Sourcetree/ct-p/sourcetree

Kind regards,
Theodora