Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Can't login into bitbucket account

Fábio Machado
Fábio Machado
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
Oct 30, 2023

I cannot log in to bitbucket and end up on a Cannot Log You In page with this message:

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

I have tried the solutions here: 

https://confluence.atlassian.com/bbkb/we-couldn-t-log-you-in-error-message-1236932685.html

 

Including: 

* Multiple browsers

* Incognito/private mode

 

None of that works.

Answer
Watch
Like Be the first to like this
78 views

1 answer

1 vote
Mark C
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 30, 2023

Hi @Fábio Machado

Welcome to the community.

You can't log in to Bitbucket.org because your Bitbucket Cloud account was marked as a "Dormant" account due to not logging in to Bitbucket.org for a long period of time.

I've reactivated your BB Cloud account on my end.
Could you try logging in again?

Regards,
Mark C

Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events

See all events